In some cases, Envolve Pharmacy Solutions' use of your information may also be subject to the requirements of the Health Information Portability and Accountability Act (commonly known as “HIPAA”). This will be the case when you submit information to Envolve Pharmacy Solutions as your pharmacy (for example, to refill a prescription), and the terms of Envolve Pharmacy Solutions’ HIPAA Notice of Privacy Practices will apply; or when you submit information to Envolve Pharmacy Solutions when it is acting on behalf of your health plan (for example, if you complete a health assessment online for a health program offered by your health plan), and your health plan’s HIPAA Notice of Privacy Practices will apply.
WHAT INFORMATION IS COLLECTED.
We collect a limited amount of personal information from you in certain areas of the Site for various reasons. The following is a description of what information is collected:
Registration is necessary to use certain areas of the Site. When you register at the Site, we ask you for a few items of personal information. You are also given the option to provide other information such as your interests, education, income and occupation. All of this optional information is used to deliver a more personal experience for users of the Site.
An IP address is a number assigned to your computer when you connect to the Internet.Web servers can identify your computer by its IP address and may be able to identify the type of browser and/or type of computer you are using. Envolve Pharmacy Solutions collects IP addresses and related information for the purposes of system administration, to assess the traffic to the Site, and to maintain and improve the Site. We generally do not link IP addresses to your personally identifiable information. We can and will use IP addresses, however, to identify a user when we feel it is necessary to enforce compliance with our website Terms and Conditions or to protect our service, the Site, customers or others.
Cookies are small bits of information that some websites (including the Site) transfer to an individual's computer hard drive. Envolve Pharmacy Solutions uses session ID cookies to analyze Site traffic, such as total visitors and pages viewed on the Site, and make improvements based on the data we collect. Envolve Pharmacy Solutions never saves passwords or credit card information in cookies.
WHO IS COLLECTING THIS INFORMATION.
HOW COLLECTED INFORMATION IS USED.
Envolve Pharmacy Solutions uses registration information to learn more about how visitors use the Site and to measure areas of interest. This allows Envolve Pharmacy Solutions to build features and functionality that will enhance your Site experience. We also may use the registration information to filter out those who do not comply with the website Terms and Conditions. If you so choose when you register, registration information might also be used to send you information about new features and services on the Site or offered by Envolve Pharmacy Solutions, or to send you information from selected third party product or service providers. We might also use this information to respond to e-mails, provide customer support, enforce our website Terms and Conditions or other similar matters. Aggregate information is also used to help us run and maintain the Site, study traffic patterns and generally learn about the usage of the Site. Some of this aggregate information may be used to help us set advertising rates, determine advertising fees, and attract advertisers and co-branding partners.
Envolve Pharmacy Solutions occasionally shares limited user information with companies we hire to provide operational, marketing, or advertising support, companies that help us distribute our products and services, or companies that provide products and services we want to offer. The companies we choose must satisfy our security and privacy requirements. We share your information with these companies only if they agree to treat it confidentially and only if it is legally permissible to do so. We limit the information we provide these companies to what we reasonably believe they "need to know" in connection with their agreement with Envolve Pharmacy Solutions and we do not permit them to use this information for any purposes outside our oversight or control.
Sometimes a law, court order, or other judicial or administrative process requires us to provide information to a government authority or party to a private lawsuit. We will provide the information that we in good faith believe is required to comply with the law, order, or other process. We may also have to disclose certain information in court documents if we have to bring an action against you, for example, to collect a debt you owe us.
CHOICES IN COLLECTION, USE AND DISTRIBUTION OF INFORMATION.
At the time of registration, you are given a choice whether you want to receive information about new features, events, offers and special coverage on the Site and about special offers from Envolve Pharmacy Solutions'Envolve Pharmacy Solutions partners. When you register, you must click in a box if you do not want to receive either type of information. Unless you click in this box, confirming that you choose not to receive these materials, your registration information may be used to send you this information.
It is important to know that you may inadvertently provide personally identifiable information to third parties through your postings to a forum or participation in a chat session and we have no way to limit the use of the information you may provide in this context. Please keep in mind that whenever you give out personal information online (for example, in forums, message boards or chat sessions) that information can be collected and used by people you don't know. While we strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you voluntarily disclose online and you do so at your own risk.
CHILDREN UNDER THE AGE OF 13 YEARS.
In accordance with the Children's Online Privacy Protection Act (COPPA), Envolve Pharmacy Solutions will not knowingly collect or accept personally identifiable information from a child under the age of 13 without a parent's or guardians prior consent. Envolve Pharmacy Solutions will also allow the parent or guardian of a registered user under the age of 13 to review, update, change, delete or refuse to permit further collection of any and all information collected by the Site. A child's personally identifiable information will be treated with the same care and respect as an adult's information. To change, update, review, delete or refuse to permit further collection of your child's information, please call the Envolve Pharmacy Solutions Customer Service Center at 1-877-941-0484, or a letter via postal mail to:
Envolve Pharmacy Solutions
5 River Park Place East, Suite 210
Fresno, CA 93720
Attn: Children's Privacy Information
LINKS TO OTHER SITES.
HOW YOU MAY CHANGE, CORRECT YOUR REGISTRATION INFORMATION.
If you want to change, correct, update or delete your registration information, and cannot do so via the site due to technical difficulties, please call the Envolve Pharmacy Solutions Customer Service Center at 1-877-941-0484, or send your request to:
Envolve Pharmacy Solutions
5 River Park Place East, Suite 210
Fresno, CA 93720
Attn: Registration Information Correction
And we will work with you to make the requested revisions, as we are able to within our company and site guidelines and policies. This provision applies only to registration information collected via the Site.
SECURITY PROCEDURES WE USE.
We take the security of your personally identifiable information seriously and have taken steps to provide secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us.
Once we receive your information, we take steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that Envolve Pharmacy Solutions will never ask you for your password in an unsolicited phone call or e-mail.
CHANGES IN THESE TERMS.