Envolve Pharmacy Solutions' Privacy Policy

Envolve Pharmacy Solutions is committed to protecting your privacy. This Privacy Policy explains our online information gathering and use practices at members.envolverx.com (the “Site”). This Privacy Policy applies only to the information that Envolve Pharmacy Solutions collects about you on the Site, and does not apply to information collected on other Envolve Pharmacy Solutions owned or operated websites or in any other forums, including in e-mail correspondence or over the telephone. If you do not agree with the privacy practices described in this Privacy Policy, you should not provide us with further information. The effective date of this Privacy Policy is July 18, 2013.

In some cases, Envolve Pharmacy Solutions' use of your information may also be subject to the requirements of the Health Information Portability and Accountability Act (commonly known as “HIPAA”). This will be the case when you submit information to Envolve Pharmacy Solutions as your pharmacy (for example, to refill a prescription), and the terms of Envolve Pharmacy Solutions’ HIPAA Notice of Privacy Practices will apply; or when you submit information to Envolve Pharmacy Solutions when it is acting on behalf of your health plan (for example, if you complete a health assessment online for a health program offered by your health plan), and your health plan’s HIPAA Notice of Privacy Practices will apply.

    We collect a limited amount of personal information from you in certain areas of the Site for various reasons. The following is a description of what information is collected:

    Registration Information.

    Registration is necessary to use certain areas of the Site. When you register at the Site, we ask you for a few items of personal information. You are also given the option to provide other information such as your interests, education, income and occupation. All of this optional information is used to deliver a more personal experience for users of the Site.

    Other third party features of the Site may require a separate registration. You should review the applicable terms of use and privacy policies of these third party features before providing personally identifiable information. Envolve Pharmacy Solutions is not responsible for any actions or policies of such third parties.

    IP Addresses.

    An IP address is a number assigned to your computer when you connect to the Internet.Web servers can identify your computer by its IP address and may be able to identify the type of browser and/or type of computer you are using. Envolve Pharmacy Solutions collects IP addresses and related information for the purposes of system administration, to assess the traffic to the Site, and to maintain and improve the Site. We generally do not link IP addresses to your personally identifiable information. We can and will use IP addresses, however, to identify a user when we feel it is necessary to enforce compliance with our website Terms and Conditions or to protect our service, the Site, customers or others.

    Use Of Cookies.

    Cookies are small bits of information that some websites (including the Site) transfer to an individual's computer hard drive. Envolve Pharmacy Solutions uses session ID cookies to analyze Site traffic, such as total visitors and pages viewed on the Site, and make improvements based on the data we collect. Envolve Pharmacy Solutions never saves passwords or credit card information in cookies.

    The use of cookies has become a standard in the industry, especially at websites that provide any kind of personalized service. Most browsers are initially set up to accept cookies. You can usually set your browser to refuse cookies or indicate when a cookie is being sent. If you refuse cookies, you may not be able to use some of the functionality of the Site. The Site's advertisers and other partners may also use cookies in connection with the services and websites to which the Site links. We do not control these cookies.

    Envolve Pharmacy Solutions collects the information described above via the Site. In the case of third party features such as links to other websites, such third parties may also collect information. You should review the applicable terms of use and privacy policies of these third parties before providing personally identifiable information. Envolve Pharmacy Solutions is not responsible for any actions or policies of such third parties.


    In General.

    Envolve Pharmacy Solutions uses registration information to learn more about how visitors use the Site and to measure areas of interest. This allows Envolve Pharmacy Solutions to build features and functionality that will enhance your Site experience. We also may use the registration information to filter out those who do not comply with the website Terms and Conditions. If you so choose when you register, registration information might also be used to send you information about new features and services on the Site or offered by Envolve Pharmacy Solutions, or to send you information from selected third party product or service providers. We might also use this information to respond to e-mails, provide customer support, enforce our website Terms and Conditions or other similar matters. Aggregate information is also used to help us run and maintain the Site, study traffic patterns and generally learn about the usage of the Site. Some of this aggregate information may be used to help us set advertising rates, determine advertising fees, and attract advertisers and co-branding partners.

    Unrelated Companies.

    Envolve Pharmacy Solutions occasionally shares limited user information with companies we hire to provide operational, marketing, or advertising support, companies that help us distribute our products and services, or companies that provide products and services we want to offer. The companies we choose must satisfy our security and privacy requirements. We share your information with these companies only if they agree to treat it confidentially and only if it is legally permissible to do so. We limit the information we provide these companies to what we reasonably believe they "need to know" in connection with their agreement with Envolve Pharmacy Solutions and we do not permit them to use this information for any purposes outside our oversight or control.

    Sometimes a law, court order, or other judicial or administrative process requires us to provide information to a government authority or party to a private lawsuit. We will provide the information that we in good faith believe is required to comply with the law, order, or other process. We may also have to disclose certain information in court documents if we have to bring an action against you, for example, to collect a debt you owe us.

    At the time of registration, you are given a choice whether you want to receive information about new features, events, offers and special coverage on the Site and about special offers from Envolve Pharmacy Solutions'Envolve Pharmacy Solutions partners. When you register, you must click in a box if you do not want to receive either type of information. Unless you click in this box, confirming that you choose not to receive these materials, your registration information may be used to send you this information.

    It is important to know that you may inadvertently provide personally identifiable information to third parties through your postings to a forum or participation in a chat session and we have no way to limit the use of the information you may provide in this context. Please keep in mind that whenever you give out personal information online (for example, in forums, message boards or chat sessions) that information can be collected and used by people you don't know. While we strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you voluntarily disclose online and you do so at your own risk.

    Except as described in this Privacy Policy, we will not knowingly disclose or authorize the disclosure of personal identifiable information (other than aggregate statistical information) to any third party without your consent unless (1) we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may have breached our website Terms and Conditions or who may be causing injury to or interference with (either intentionally or unintentionally) Envolve Pharmacy Solutions' rights or property, other Site users, or anyone else who could be harmed by such activities or (2) we believe in good faith that the law requires it.

    In accordance with the Children's Online Privacy Protection Act (COPPA), Envolve Pharmacy Solutions will not knowingly collect or accept personally identifiable information from a child under the age of 13 without a parent's or guardians prior consent. Envolve Pharmacy Solutions will also allow the parent or guardian of a registered user under the age of 13 to review, update, change, delete or refuse to permit further collection of any and all information collected by the Site. A child's personally identifiable information will be treated with the same care and respect as an adult's information. To change, update, review, delete or refuse to permit further collection of your child's information, please call the Envolve Pharmacy Solutions Customer Service Center at 1-877-941-0484, or a letter via postal mail to:

    Envolve Pharmacy Solutions
    5 River Park Place East, Suite 210
    Fresno, CA 93720
    Attn: Children's Privacy Information

    While you are using the Site, you may be linked or directed to other third party websites outside the Site that are beyond Envolve Pharmacy Solutions' control. Each of these third parties may have terms of use and privacy policies different from that of Envolve Pharmacy Solutions. While we may offer links and banners that take you to the websites of advertisers, sponsors and co-branding partners, Envolve Pharmacy Solutions is not responsible for any actions or policies of such third parties. These other websites may send their own cookies to users, collect data or solicit personal information. You should review the applicable terms of use and privacy policies of these third party websites before providing personally identifiable information.

    If you want to change, correct, update or delete your registration information, and cannot do so via the site due to technical difficulties, please call the Envolve Pharmacy Solutions Customer Service Center at 1-877-941-0484, or send your request to:

    Envolve Pharmacy Solutions
    5 River Park Place East, Suite 210
    Fresno, CA 93720
    Attn: Registration Information Correction

    And we will work with you to make the requested revisions, as we are able to within our company and site guidelines and policies. This provision applies only to registration information collected via the Site.

    We take the security of your personally identifiable information seriously and have taken steps to provide secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us.

    Once we receive your information, we take steps that we believe are reasonable to protect the security of your data on our system, both internally and from outsiders, and to ensure the integrity of the data we collect. We use a combination of technological and policy methods to protect this data. You are responsible for maintaining the secrecy of your passwords and any account information. Please be aware that Envolve Pharmacy Solutions will never ask you for your password in an unsolicited phone call or e-mail.

    We may change this Privacy Policy from time to time and will post notices on the Site at the time of any material changes to this Privacy Policy. We encourage you to return to this area to read the most recent version of the Privacy Policy. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes and the information you provide through the Site will be treated in accordance with the Privacy Policy in effect on the date you provide that information.

    If you have questions or concerns regarding Envolve Pharmacy Solutions' Privacy Policy, please call the Envolve Pharmacy Solutions Customer Service Center at 1-877-941-0484.